Symphony includes the following contract vehicle links GSA = ALLIANT 3 ASTRO OASIS OASIS PLUS POLARIS DHA = HEC MQS-NG OMNIBUS (Legacy) MQS |
To register for Symphony as a business user, complete these steps or watch the video at the end of the page.
1. Click Register Now
Register for Symphony using the correct link for the contract vehicle (listed above) after accepting the Official Use message, and set up a preferred method of Multi-Factor Authentication (MFA) (See Figure 1).
An email can only be linked to one company. Symphony sends an email to validate that an email address is correct. Users need the validation code from this email to continue.
- Symphony does not support group email accounts.
- Check the spam or trash folders if an email is not received within a few minutes.
- Press cancel to start over and try again.
Figure 1. Register Now link
2. Acknowledge the Checklist
Understand these requirements before registering (See Figure 2). (See Symphony Authentication).
Figure 2. Registration Requirements
3. Register for the Organization
Enter the SAM.gov UEI for the Prime Entity, who will receive the contract award or the contract holder.
- Include the cage code if more than one is assigned to the UEI.
- Do not enter the UEI of a CTA Contractor, Subcontractor, or JV Member.
If the information displayed is correct, choose “Yes” to proceed. Note: Pay close attention to the cage code retrieved from SAM to ensure registration for the right company. Contact us for incorrect registrations (See Making Registration Changes).
4. Configure the Account
Create an individual user Account and Password.
Users may press cancel at this time to cancel their registration.
For Multi-Factor Authentication, use any time-based Authenticator Application.
- Choose an Authenticator Application or text messages.
Email is not an option. Users with international phone numbers must use an authenticator app (See Smartphone Apps for MFA or MFA Browser Extensions). |
- Use an Authenticator app to scan the QR code, not a phone's camera.
- Entering the code an MFA tool provides validates this step.
- If users cannot finish this step, contact us.
A confirmation page acknowledges successful registration (See Figure 3).
- If a user is not an organization’s SAM.gov Point of Contact (POC) during registration they will not have immediate access to Symphony (See the Inactive Account process).
Figure 3. Symphony Administrators are notified to activate accounts when this message appears.
5. Request Activation
Symphony displays the SAM POC(s) on the confirmation page when users successfully register before an "Active" SAM POC (See Figure 4).
Figure 4. Symphony Administrators are not registered or active when this list appears.
See Understanding the SAM Connection to find the administrator list at SAM.gov.
Use the Contact link to request that a SAM POC register and sign in to the same Symphony website with the same UEI and cage code. Ask them to update the initial status to active in the Administration link once they have Administrator Access.
Click here to watch the video on YouTube.
Need help? Contact us
Users should be aware that the information on this website may not reflect the official positions of the Federal Government. The views and opinions expressed by agents of Apex Logic, Inc. are those of its employees and do not necessarily reflect those of the Federal Government or any of its officials. Guidelines and requirements provided by the Federal Government in the form of solicitations, amendments, modifications, or any other communications supersede any information provided by Apex Logic, Inc. If you have questions about this disclaimer, please contact us.
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