Creating a Symphony Business Account

To register for Symphony as a business user, complete these steps or watch the video at the end of the page. 

1. Click Register Now

Register for Symphony using the correct link for the contract vehicle (listed above) after accepting the Official Use message, and set up a preferred method of Multi-Factor Authentication (MFA) (See Figure 1). 

An email can only be linked to one company. Symphony sends an email to validate that an email address is correct. Users need the validation code from this email to continue. 

• Symphony does not support group email accounts.
• Check the spam or trash folders if an email is not received within a few minutes. 
• Press cancel to start over and try again.

Figure 1. Register Now link  

2. Acknowledge the Checklist

Understand these requirements before registering (See Figure 2).  (See Symphony Authentication).

 Figure 2. Registration Requirements

3. Register for the Organization

Enter the SAM.gov UEI for the Prime Entity, who will receive the contract award or the contract holder. 

• Include the cage code if more than one is assigned to the UEI.
• Do not enter the UEI of a CTA Contractor, Subcontractor, or JV Member.

If the information displayed is correct, choose “Yes” to proceed. Note: Pay close attention to the cage code retrieved from SAM to ensure registration for the right company. Contact us for incorrect registrations (See Making Registration Changes).

4. Configure the Account

Create an individual user Account and Password. 

Users may press cancel at this time to cancel their registration.

For Multi-Factor Authentication, use any time-based Authenticator Application. 

• Choose an Authenticator Application or text messages. 
  
  

• Use an Authenticator app to scan the QR code, not a phone's camera.
• Entering the code an MFA tool provides validates this step. 
• If users cannot finish this step, contact us.

A confirmation page acknowledges successful registration (See Figure 3). 

• If a user is not an organization’s SAM.gov Point of Contact (POC) during registration they will not have immediate access to Symphony (See the Inactive Account process). 

Figure 3. Symphony Administrators are notified to activate accounts when this message appears. 

5. Request Activation

Symphony displays the SAM POC(s) on the confirmation page when users successfully register before an "Active" SAM POC (See Figure 4). 

Figure 4. Symphony Administrators are not registered or active when this list appears.

See Understanding the SAM Connection to find the administrator list at SAM.gov.  

Use the Contact link to request that a SAM POC register and sign in to the same Symphony website with the same UEI and cage code. Ask them to update the initial status to active in the Administration link once they have Administrator Access.

Click here to watch the video on YouTube.

Need help? Contact us