Utilizing Symphony for Ordering Activities

Figure 1. Symphony Dashboard for OASIS Ordering Activities.

1. Dashboard: Click this link to access the personalized dashboard.
     
2. Help and Information: Click this link to access various tutorials or request assistance from the Symphony help desk.
     
3. User Icon: Click the user icon to log out or access personal information. Users can make changes to the following data:
   • Personal Information: Update the phone, fax number, and position/job title.
   • Credentials:  Change the password or reconfigure an MFA app with the QR code.
       
4. Quick Actions: Create a Task Order or Conduct Market Research.
   1. See Creating a Task Order.
   2. See Conducting Market Research.
        
5. Announcements: Published by the Contract Vehicle Program Office.
     
6. Contract Vehicle Documents: Download available documents provided by the Contract Vehicle Program Office.
     
7. Orders: View, filter, and sort orders. 
   • Click the tracking number to see more details about a specific order.
   • The actions to take depend on the status of a task order (see Table 1). 
       

     Status	Description
     Defintion	An order will be in Definition status after users enter and save the title. Definition orders do not have a Release Date.
     Released	Contract Holders can see a released order. (See Posting a Task Order).
     Pending Questions	A released task order with pending questions gives the Contract Holders the option to ask questions before the Question Period ends. The Respond to Questions tab allows users to check and answer questions submitted by the Contract Holders during this status. (See Responding to Questions).
     Pending Proposals	Contract Holders should respond to an order in this status by submitting a proposal or a No Bid response. It does not give the Contract Holders the option to ask questions in Symphony before the submission deadline but they can modify and resubmit their proposal response before the deadline. (See Monitoring Order Responses).
     Evaluation	When an order is in Evaluation status, the Report Award tab allows the Contracting Officer (CO) to evaluate and award the proposal. Once the CO awards a proposal, the Submit Award button is no longer available. (See Issuing an Order Award).
     Award Approved	When the status is award approved the Awards tab will be available, and users can see the Contract Holder who received the award.

     Table 1. The status options may vary based on the configuration requirements (see Monitoring Contract Vehicle Performance for the Program Office).
       
8. My Tasks: View and respond to outstanding items.

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