Program Office Support

Please follow these instructions to successfully revise your proposals in Symphony. 

Step 1. Look at the Proposal Overview

Step 2. Modify your Company Assets

Step 3. Modify your Performance Factors

Step 4. Review your Proposal

1. Look at the Proposal Overview

The Proposal Overview provides a summary of the information that you added to your proposal, such as Team Members, MRCLs, Project Experience, and Business Factors that are relevant to the Pool. Links to the Document Library and your SAM data are also at the bottom of this page. 

2. Modify your Company Assets

Drill down into each tab of your proposal to verify the data provided for your Team Members, MRCLs, Project Experience, and Business Factors relevant to the Pool. In Symphony, you can add different assets to each pool submission. Please reference the Industry Solutions folder for more information.

• If you need to make changes to this data, withdraw the asset before you return to your company profile. Once complete, you can add the asset back to your proposal.

• If you need to delete a Team Member, ensure the team member is not in any project experience or unsubmitted proposals. Swap them with another team member if you need to make a temporary change.

3. Modify your Performance Factors

When you add projects to your proposal, you must claim the Performance Factors to earn additional points in the pool being applied for. You must link to a file for reference and provide reference “tags”. Please reference the Tagging folder for more information.

• You can reference multiple documents and select or deselect these references as needed. 
• Consider swapping documents as file references if you need to make changes. 
• How you tag the information is at your discretion. You are not limited to the prepopulated tags provided by Symphony and you can add as many tags as needed.

4. Review your Proposal 

Complete your Company profile using the My Company link before applying for a pool submission and adding your assets. For more information about the Live Score displayed at the top of the screen, select the button it is displayed on to review your Scorecard, what the point values are, and how many points you have as you assemble your company assets for your offer. 

The Review Tab

Review all the information assembled to see how each section scored. Warning and error messages are for advisory purposes only and will not prevent a SAM POC Administrator or Open Market Proposal Manager from certifying and submitting a proposal. Please reference the Administration folder for more information. 

The warning and error messages also display to the evaluators.

Once submitted, the selected pool will display the submission date and time, with the option to view the details. You can retract your submission to make edits before the solicitation deadline. If this happens, carefully review and resubmit if you make changes. Once the Solicitation deadline occurs, all assets are frozen.

If you still need help, contact us.