How to Manage Orders

Modified on Mon, 15 May 2023 at 01:14 PM

Click the Orders link when an order is in Released status to view the order details. Details include the following screens:

Summary

The Summary screen gives an overview of the Order Opportunity. 

Amendments

Find Amendments on this screen. Select View Details to see the changes. Program Officers can Approve or Request Clarification.

Response Monitoring

Use the Response Monitoring tab to do the following activities:

  1. View Organizations submitted proposals.
  2. View "No Bid" Organizations.

Documents

Find and download additional order information in the document library.Document Library View

History

View the history, status, and comments for an Order.

Approve

Depending on the Symphony configuration, Approve an Order or Request Clarification when orders are submitted. A request for clarification requires comments.Order Approval Screen


Cancel Order

You can cancel an order at any time but please provide a reason.Cancel Order Screen

If you still need help, please contact us.

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