You may review the following video or read the Step by Step Instructions to successfully conduct User Management Administration in Symphony. 



Click here to watch the video on YouTube.


Step 1: Register for Symphony

Step 2: Navigate to the Administration Option

Step 3: Activate Users

Step 4: Select a Proposal Manager


Step 1: Register for Symphony

All users must register themselves for Symphony, set up their preferred method of Multi-factor Authentication, and verify that their registered email address is correct. 


Contact your Symphony Administrator if you are not authorized to sign in immediately. The Symphony Administrator(s) are listed on the confirmation page when you successfully register.  You can retrieve this information any time at SAM.gov (https://sam.gov)Request that the POC(s) begin by registering for Symphony. The steps for those with administrative rights are as follows: 


Step 2: Navigate to the Administration Option

Only a Symphony Administrator has immediate access to the Administration link. A Symphony Administrator can activate additional users after they register for Symphony. 

 

Users cannot add others to Symphony due to security requirements. Please refer to How to complete Industry Registration for more information. 

Administration menu for authorized users


Step 3: Activate Users

Symphony Administrator(s) can only activate users registered in the same instance of Symphony. If a user is not listed, then they need to register. Click on the row for the user you want to manage to activate or disable their account. Change their status to the one that applies and save your changes to allow other users to log into Symphony with your organization. 


Step 4: Select a Proposal Manager

Symphony Administrator(s) can add administrators or the Program Manager role to users that need additional permissions, or they can assign the Open Market Proposal Manager position to the one who needs it. 


If you still need help, contact us.


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